Terms & Conditions

1. The service

Futureleads.app helps web designers and agencies find local businesses, check their websites, build website previews with AI, contact businesses by email and phone, and manage leads, a team of closers and deals. Features may change over time; we try to announce important changes in advance.

2. Your account

• You must be at least 18 and use the platform for business purposes.
• Confirm your email with the code we send before using the platform. Use an address you own and can read.
• Give accurate information and keep your password secret. We recommend turning on two-factor sign-in. You are responsible for what happens in your account.
• You are responsible for the closers you invite to your team, their use of the platform, and paying them what you agreed (the platform only helps you track commissions).
• One person or company per account; accounts and access cannot be resold or shared outside your team.

3. Packages, credits and payments

• You choose one of three packages, billed monthly through Whop until you cancel. Every package includes every feature; they differ in the credits added each paid month and the FREE bonus credits added with every payment: FutureLeads Basic: $9.99 per month, 11,500 credits + 1,000 FREE bonus credits; FutureLeads Pro: $39 per month, 50,000 credits + 1,500 FREE bonus credits; FutureLeads Premium: $79 per month, 105,000 credits + 3,000 FREE bonus credits.
• You can switch package at any time. The new package starts with its first payment; credits you have left are kept, and the previous package is cancelled so you are not billed twice.
• Credits pay for actions on the platform (leads, email checks, websites, AI edits, phone checks, calls, phone numbers…). The price of each action is shown in credits before you use it. Credits have no cash value and cannot be transferred or exchanged for money.
• Monthly credits do not roll over: what is left when a new month starts, or when the plan ends, expires.
• Top-up credits (one-time credit packs) and extra call credits bought with a call plan do not expire, but they can be used only while your subscription is active.
• Credits and plans are added only for payments that match the package or pack price. A payment far below the price (for example with a coupon we did not issue) or made before your account existed is held and reviewed by our team before anything is added.
• Rented phone numbers are renewed monthly from your credits; if credits run out, the number may be released after a short grace period.
• You can cancel at any time in Whop; the plan stays active until the end of the paid month. Payments are not refundable except where the law requires it. If a payment is refunded or disputed, the credits it added are removed and the plan may end.
• Prices may change; changes apply from your next billing period, after notice.

3a. Creator program and referral program

• Creator program. If you publish an honest video about Futureleads.app on your own YouTube channel, you can apply for one free month of a package that depends on the size of your channel: 10,000+ subscribers: FutureLeads Premium; 5,000+ subscribers: FutureLeads Pro; 1,000+ subscribers: FutureLeads Basic. Smaller channels are not eligible.
• Applications are reviewed by hand. The video must stay public on your channel during the free month: we check it automatically every day, and if it is deleted, made private or unlisted, or moved, the free month stops at once and its unused credits expire. One free month per channel, per video and per account. Reuploads, bought subscribers or misleading videos are rejected. If you already pay, the free month is added as that package's credits and your billing does not change.
• Referral program. When someone signs up with your link and pays their package, you earn up to 10% of what they paid, as credits, every month they renew, for as long as both of you keep an active package. Commissions on refunded or disputed payments are removed. Referral credits have no cash value.
• We may change or end these programs, or refuse an application or a referral that abuses them; credits already earned in good faith are kept.

3b. Premium Leads

• Before a Premium Leads search runs, our AI checks and corrects it (industry, job titles, places) so it can find people. The search runs only in its checked form, which you confirm; checks are limited per day.
• The credits shown are the most a search can cost. You pay only for the leads delivered, and leads that are not delivered are not charged. Results depend on the data sources and are not guaranteed in number or accuracy.
• Paid plans include 3 free LIVE Lead Scraper searches a day, and 2 more for every 6 leads unlocked that day. Further searches are charged in credits: what the search really costs to run, with our margin. The most it can cost is held when it starts and the rest comes back when it finishes; a search that fails is not charged. Unlocking a business is charged separately. Free-plan accounts get one search a day, with results locked.
• Premium Leads contain personal data about real people (name, title, work email, phone, LinkedIn). Use them only to contact them about a genuine business offer, under the laws that apply (see section 4). Do not use them for consumer marketing, profiling, harassment or anything unrelated to their work, do not publish them, and do not sell or hand them out as lists. Delete a person’s details when they ask you to.

4. Acceptable use

You agree to use the platform honestly and lawfully. In particular you will not:

• Send spam, scams, threats, harassment or deceptive messages, or pretend to be someone you are not.
• Lie about prices, results or who you are, ask for money, card details, passwords or codes you are not entitled to, or take money for work you do not deliver.
• Contact people in breach of the rules where you and they are, such as CAN-SPAM, the TCPA and Do Not Call rules (US), CASL and CRTC rules (Canada), the GDPR and ePrivacy/PECR rules (EU and UK). Respect every “no”, unsubscribe and “do not call again”.
• Upload content you do not have the rights to, or illegal, hateful or harmful content.
• Try to break, overload, scrape, reverse-engineer or bypass the security, limits or payments of the platform, or access other people’s accounts or data.
• Use scripts or tools to call the platform’s API outside the app. Automatic limits on requests and daily usage protect the platform and may slow or refuse excessive use.

5. Calls and emails

• Before calling, you accept the calling rules shown in the dialer. Calls must be about a genuine offer you can deliver, at reasonable hours, and recordings must be announced.
• Calls are charged per started minute; calls nobody answers are free. Calls may be recorded when you choose so, and may be reviewed to prevent abuse.
• Premium-rate, shared-cost, personal and special-service numbers (such as US 900 and 976 numbers, N11 codes and similar ranges in other countries) cannot be called. Calls to other countries are priced for the country actually dialled.
• The dialer is not a phone service for emergencies: it cannot call emergency numbers (such as 911, 999 or 112). Use a regular phone for emergencies.
• Emails are sent from your own Gmail account and within daily limits that protect it. You are responsible for their content and for your Gmail account.
• We may suspend calling or emailing, release numbers and close accounts, without refund, if these rules are broken, and share information with authorities when the law requires it.
• We email you about your account (confirmation codes, payments, plan, support replies, delivered leads) and, every few days, short tips about the platform’s features. You can stop the tips at any time with the link in each email or in Settings; account emails continue while you have an account.

6. Leads and data

• Leads come from public sources, searches, website checks, your imports and our team. We work to bring only real local businesses with correct information, but we cannot guarantee that every detail is complete, current or accurate. Leads that cannot be delivered are refunded in credits as described in the platform.
• Lead requests are prepared by our team; delivery can take up to about 24 hours at busy times.
• Your leads are private to your account and your team. Leads taken from the Leads Hub are yours from then on and are no longer offered to others.
• You are responsible for how you use the data, including having a lawful basis to contact each business.

7. Websites and content

• You own the content you add and the websites you create with the platform, and you may download them. You give us the permission needed to host, process and show that content to provide the service.
• AI-generated text and designs can contain mistakes: review them before showing or publishing them. Make sure you have the rights to the images, logos and text you use.
• The platform itself (software, templates, design library and branding) remains ours and may not be copied or resold.

8. Suspension and closing

You can stop using the platform and cancel your plan at any time. We may suspend services or close an account that breaks these terms, harms others or puts the platform at risk, or when payments fail. Where possible we tell you first and explain why.

9. Disclaimers and liability

The platform is provided “as is”. We do our best to keep it available, secure and accurate, but we do not promise that it will be uninterrupted or error-free, or that you will win clients or revenue. Third-party services (payments, calls, email, AI, searches) may change or be unavailable.

To the extent the law allows, we are not liable for indirect or consequential losses (such as lost profits or data), and our total liability for any claim is limited to what you paid us in the 3 months before it. You agree to cover us against claims caused by your content or by your use of the platform in breach of these terms or the law.

10. Changes, law and contact

We may update these terms; the date at the top shows the latest version and important changes are announced in advance. If a part of these terms is invalid, the rest still applies. These terms are governed by the laws of the place where Step Concept Agency is established, without prejudice to any mandatory consumer protections of your country. Questions: info@futureleads.app.