Positive scoring finds good leads; negative scoring filters out the ones that look good but aren't. Without it, bounced emails and job seekers clutter the top of your list.

Common negative criteria

SignalSuggested pointsWhy
Hard email bounceโˆ’50 or disqualifyCan't reach them; hurts deliverability
Personal email (gmail, yahoo) in B2Bโˆ’10 to โˆ’20Weaker company signal (but not always bad for small businesses)
Competitor domainDisqualifyResearch, not buying
Student / job seekerโˆ’30Not a buyer
Visited careers page onlyโˆ’10Likely job seeker
Unsubscribedโˆ’30 and stop emailingRespect the choice
No activity 60+ daysโˆ’10 to โˆ’20Interest faded
Outside served geographyโˆ’20Can't serve them

Careful with personal emails

Many small business owners use Gmail for their business. If you sell to SMBs, apply a small penalty or none, and lean on other fit signals instead.

Prevent bounces in the first place

Verify emails before they enter sequences. See verify an email list before cold outreach.

Review regularly

Look at leads disqualified by negative scores each month. If good leads are being filtered out, soften the rule.

Check emails before you send: built-in verification flags bounces before they hurt your sender reputation.

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Frequently asked questions

What is negative lead scoring?

Subtracting points from leads for signals that suggest poor fit or low intent, such as bounced emails, competitor domains, job-seeking behaviour or long inactivity.

Should personal email addresses lower a B2B lead score?

Slightly, for mid-market and enterprise. For small businesses, many owners use personal email, so apply little or no penalty.